This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

In general, our website can be used without providing any personal data. When ordering product on our site, as appropriate, you are asked to enter your name, email address, mailing address, phone number or other details that are necessary to process your order. We do not store or ask for credit card or bank details of our clients.

When do we collect information?

We collect personal information from you when you place an order or subscribe to mailing list on our site.

How do we use your information?

We use the information we collect from you only to process your online shop transactions. If you decided to subscribe to our newsletter you may receive occasional marketing emails from us. Also each step of order processing requires sending transnational email which do not include any marketing content and are obligatory to complete the order.

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all information transferred bewteen our server and your browser are encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a PayPal gateway provider and are not stored or processed on our servers. Find out more about Legal Agreements for PayPal Services https://www.paypal.com/au/webapps/mpp/ua/legalhub-full

General and Error Log Files

When you visit our website, our webservers automatically store certain data in log files.

The general log files may tell us which Internet browser and operating system you were using and which IP address was allocated to your Internet access when you were visiting the site, the URL of the internet page from which you arrived at our website, the exact time when you accessed and left our website, the amount of data transmitted, and the pages you accessed on our website. The personal data automatically collected is necessary for us to provide the website (Article 6 sec. 1 sent. 1 lit. f GDPR), and for our legitimate interest to guarantee the website’s stability and security (Article 6 sec. 1 sent. 1 lit. f GDPR).  Personal data that is collected automatically is retained for 35 days and properly erased afterwards.

Should our web server(s) detect an error in processing requests, it will send the corresponding information to an error log file. Those log files for technical reasons also record the client IP address from which the request was sent, i.e. your IP address if your request caused the error.We have no means, and no interest in, identifying you through the general or error log file data. We use the general log file data for statistical purposes. The information we can from time to time retrieve from the files relates to, for example, peak times of the use of our website, which information our users are most interested in on the website, how users navigate on our website and which browsers and operating system our users use. We use that information to improve the technical setup as well as the design of our website. The error log files are used to diagnose and fix the error. The personal data collected in the course of this process is necessary for our legitimate interest to guarantee the website’s stability and security (Article 6 sec. 1 sent. 1 lit. f GDPR).

Newsletter

A unsubscribe link can be found in the end of every newsletter we send. In our newsletters we use commercially established technologies, enabling us to measure interactions with the newsletters (e.g. opening of the e-mail, clicked links).  We use this data in pseudonymous form for general statistical evaluations as well as for the optimization and further development of our content and customer communication. This data is collected using small graphics embedded in the newsletter (so-called pixels), which can also collect Technical Data regarding the device you use. The data is collected exclusively pseudonymous and is not linked to your other personal data. The legal basis for this is our aforementioned legitimate interest, Art. 6 sec. 1 lit. f GDPR.  Through our newsletter we want to share content that is as relevant as possible for our customers and better understand what readers are actually interested in. If you do not wish the analysis of usage behavior, you can unsubscribe the newsletter or deactivate graphics in your e-mail program by default.

Transaction emails

Transaction emails are sent to people as part of their interaction with our website. If you purchase a product on a website and the order confirmation is emailed to you, that is transaction. You may also get sent a shipping quotation, payment request and shipping confirmation as part of that transaction. Transaction email is triggered by something that you request. Transaction email can also include legal notifications and service outage notifications.

Use of the email service provider "MailChimp"

The newsletter and transactional emails are dispatched by “MailChimp”, a e-mail distribution platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.

The email addresses of our newsletter recipients and their further details described in this information are stored on the MailChimp servers in the USA. MailChimp uses this information to send and evaluate the newsletters on our behalf. MailChimp can by its own admission also use this data to enhance or improve its own services, e.g. to technically enhance the dispatch procedure and display of the newsletter or for commercial purposes to be able to determine which countries the recipients are from. However, MailChimp will not use the data of our newsletter recipients to contact them itself or forward it to third parties.

We trust the reliability, IT security and data security of MailChimp. MailChimp is certified under the US-EU data privacy agreement "Privacy Shield" and agrees to comply with the EU data privacy guidelines. We have also concluded a "Data Processing Agreement" with MailChimp. This is an agreement in which MailChimp is obligated to protect the data of our users, to process it in accordance with its privacy policy on our behalf and must not forward this information to third parties. You can view the MailChimp privacy policy here.

Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

Our website uses minimum amount of cookies. They allow us to, remeber your decision about accepting cookies policy and not display a notice every time you visit the site. It is our legitimate interest (Art. 6 sec 1 lit. f) to provide you a comfortable web service. However may also use trusted third-party services that are using cookies to track specific information on our behalf - Facebook plugins and Google Analytics. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. If you turn cookies off, It won't affect the user's experience.

Local Storage

In addition to cookies, we are utilizing browser local storage technology to help us remember and process the items in your shopping cart. Local storage is a persistent type of storage, that provides similar functionality to cookies, but its contents are not transmitted across the Internet, like cookies are.

Like cookies, you can control how local storage works on your browser settings on a global or website specific manner. Disabling the local storage functionality on your browser will result in loss of functionality of the on-line shop.

Google Analytics

Our website uses Google Analytics. Google Analytics is a web analytics service provided by Google, Inc., of Mountain View, CA 94043, U.S.A. („Google“). Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookie about your use of our website (such as when you visited the website, the referrer URL, details on the configuration of your operating system, your browser and your access provider) are generally transmitted to, and stored on, a server of Google located in the U.S.A. As we are using Google Analytics’ "_anonymizeIp()" function, your IP address will be shortened when you access our site from a member state of the European Union or from other states of the European Economic Area. It is only in exceptional circumstances that your IP address is transmitted to the U.S.A. and shortened there. Google will use the information on our behalf to analyse your use of the website, to compile reports on website activity, and to provide us with additional services related to the use of the website as well as Internet use. The IP address collected within the framework of Google Analytics will not be combined with other Google data.

We will use the Information gathered by cookies deployed by Google Analytics to analyse your use of our website, to generate reports on website activities and to perform other website related services to you.

The legal basis for this processing is Art. 6 sec. 1 sent. 1 lit. f GDPR and represents our legitimate interest to analyse our website’s traffic to improve the user’s experience and to optimize the website in general. Where you have given consent to our use of cookies for web analytics purposes the legal basis for this processing is Art. 6 sec. 1 lit. a GDPR.

You will find further information on Google’s Privacy Policy https://policies.google.com/privacy

As already explained above, you can use your browser settings to prevent the acceptance and storage of new cookies. Should you disagree with the analysis of your use of our website you can also deactivate Google Analytics and thus declare your objection to the collection and processing of the respective data. To do this, please download and install the browser plugin that Google provides for this purpose. The plugin is available at https://tools.google.com/dlpage/gaoptout. Once the plugin has been installed, it will prevent the recollection of the data related to your use of our website that has been generated by the cookie (including your IP address).

Facebook-plugins (Like-button)

Our website uses social plugins (“plugins”) provided by the social network facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA). The plugins are identifiable by the Facebook logo or the “Like” button on our site. For a full list of all Facebook plugins go to: http://developers.facebook.com/docs/plugins/. When you visit one of our pages the plugin establishes a direct connection between your browser and the Facebook server. Thus, Facebook receives the information that you (your IP address) visited our website. If you click the Facebook “Like” button while logged in to your facebook account you can link content from our pages to your Facebook profile. This enables Facebook to associate your visit to our pages with your user account. Please note that we as provider of the pages have no knowledge as to the contents of the submitted data or its use by Facebook. For further information please see Facebook’s privacy policy at https://www.facebook.com/about/privacy/update. If you do not want Facebook to associate the data concerning your visit to our website with your member data, please log off Facebook before entering our website.

Third-party disclosure - web hosting

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include organisations that act as Data Processors for us, specificly website hosting partner (Zgoda Group http://zgoda.group/, registred at Efraima Schroegera 28, 01-822 Warszawa, Poland) and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Third party sites linked to from this website may have different privacy policies and practices. We are not responsible for the information practices of third party sites, or channels or areas of this website, that are operated by third parties. You should carefully review these other privacy policies in order to determine how each third party may use any personal information you provide.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above. You will be notified of any Privacy Policy changes :
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• On our Privacy Policy PageCan change your personal information:     
• By emailing us

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
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• We will notify you via email within 1 business day
• We will notify the users via in-site notification within 1 business day

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
• Process orders and to send information and updates pertaining to orders.

To be in accordance with CANSPAM, we agree to the following :
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at online-shop@mauisails.com and we will promptly remove you from ALL correspondence.

YOUR RIGHTS

Under the legislation applicable to you, you may be entitled to exercise some or all of the following rights :

• Right of access (Art. 15 GDPR);
  You have the right to information regarding the data we process concerning you. Upon request we will provide you a copy of the data together with additional information to the extent defined in Art. 15 GDPR.
• Right to rectification (Art. 16 GDPR);
  You have the right to rectification of your data, wherever such data is incorrect or incomplete.
• Right to erasure (Art. 17 GDPR);
  You have a right to erasure regarding data that is no longer required for the original purposes or that is processed unlawfully, as described in Art. 17 GDPR. Wherever certain data is subject to retention periods, instead of deleting the data we will restrict processing to the duration and intended purposes of such period.
• Right to restriction of processing (Art. 18 GDPR);
  Upon your request, we will restrict processing of personal according to Art. 18, wherever there are uncertainties regarding our right to process such data or while a decision regarding your objection to such processing is pending. In such cases we will only retain data, restrict any processing to the minimal extent necessary and withdraw access to your data from our employees.
• Right to data portability (Art. 20 GDPR);
  Upon your request we will transfer any personal data you have provided to us during the use of our services on the basis of consent or any contractual or pre-contractual relationship to you or any third party, provided secure communication with third party is technically feasible. We will provide the data in a structured and machine-readable format.
• Right to object to processing based on Art. 6 sec. 1 lit. f GDPR​
  Upon your objection we will cease any processing of your personal data based on Art. 6 lit. f. Wherever we have compelling legitimate grounds to process your data, we are allowed to further process such data, provided our interest in doing so prevails in a weighting against your interest against the processing activity. Therefore, to allow us to evaluate your request, please let us know the reason for your objection.
• Right to withdraw consent
  Where a processing is based on your consent, you have the right to withdraw your consent at any time by sending an email to online-shop@mauisails.com , without affecting the lawfulness of processing based on consent before its withdrawal.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.
SYNERGY SPORTS Inc.
810 HAIKU ROAD. ,SUITE 113-302
Haiku, Hawaii 96708, USA
online-shop@mauisails.com
+1-808-573-0295